Maybe I'm knowledgeable, but I'm really painfully slow.. in speed. Processing verbally spoken things, very difficult for me to grasp. I don't always hear people correctly, even if they're talking at a moderate speed.. People hate repeating themselves and it tends to make them annoyed to repeat themselves a ton of times or slower. From what I understood, intelligence is sort of the combination of knowledge/smarts and speed.. I do not have the speed aspect going for me..
Help-desk, as in.. computer help or what?
I'm not as phone avoidant/terrified as I use to be, but people say I have an unpleasant voice.. because its fairly monotone (I even get sick of it, but I'm not sure how to change that..)
But anyway, I'm not entirely sure what that term means in job form.. the help-desk thing.
And I would, but I do not have the proper equipment myself nor permission to use the family business's stuff (garage, jacks, jack stands, coil compressors, impact gun, etc). They're not fond of strangers coming onto the property and I do not blame them one bit, I also only have retained the knowledge of toyota vehicles.. because I own a couple of them..