A woman was rude to me and I'm not feeling well

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I was very happy today. I had a lot of things to do, but I woke up early and was very productive. I had some papers to digitalize, as they were large format I should go to the university to use their scanner, as my campus is far, I decided to go to a printing shop to get this done. I went there, the woman said she would finish it by 4PM and send me to e-mail.

I went there, it wasn't ready, I came back by 5PM, it was done, but she said she couldn't send it to e-mail because her provider wouldn't allow files bigger than 20MB, so she copied it to my USB drive. When I got home, the folder she had copied was empty, I think she didn't wait for the transfer to be completed.

I call them because it was raining, so I wanted to confirm that she hadn't deleted the archives so I wouldn't lost my trip. She told me the archives were there, that I could just go to catch it. I went there, I took my laptop so I could confirm the archive right there.

When I arrived, she told me she was going to look for the archives because she had deleted them, because she would see if she could restore them. I asked her why she didn't told me that, why she made me go there for nothing like an idiot, I called exactly because I wanted to avoid it and she just lied on the phone.

She told me I was rude, that I called her an idiot (I didn't, I said she made me act like an idiot) and that she didn't want to do this work anymore. I told her she must do it as she had told she would, it was already 6PM, so the other places were already closing, I wouldn't have time. She could recover some files, but not all of it... she didn't want to return my money, because it was my fault she couldn't send the archives on e-mail and that the drive didn't worked. I had confirmed my e-mail, it was right, she had mentioned before about their mail problem.

I felt very sad that she was trying to blame me, that she called me rude, and that I couldn't manage to get my things done. It happened 3 hours ago and I'm still sad with it. I'm very used of people being nice to me, I can't deal with people being rude.

Should I file a complaint? I'm afraid of going there and she acting rude to me again, also I think it would be pointless and make me spend more energy about it.

sounds like the real need to complain it. are there cameras or something? its not just rude or sassy behaviour its way beyond the border of scam. sadly s**t like this happens, and its not a guarantee that u get to punish her too (because her boss might not care as long as money are in). but its worth trying.

She was not being professional. You have a right to complain.

I'd complain but I like to rant about things when I get p!ssed off. It helps me release my anger & get it out of my system.

You need to grow a thicker skin, you may face way worse people in life.

It was not your fault that this happened. File a complaint if you ever cross paths with this woman again.

Sorry your experience was not nice Itcvnzl, hope you are feeling better about it. I would only complain if not doing

so would keep you from getting over it. Usually I feel it's best to let these things go as soon as possible. I wouldn't

go back there though

I used to let these sorts of things go, but these days I really think that it's better to not let people get away with being such jerks, especially if they are supposed to be professional. If you don't do anything, they will just say "phew, I got away with it" and will carry on with their lives being a jerk, and they won't notice or care if you don't go into their store any more.

Thank you all for the support. I decided not go back there to complain because I didn't want to stress with it again. There was other people on the shop that day, and nobody took action either.

I know there is a lot of rude people out there, and I know there is people facing worst... my point on posting it here was because as much it sounded like a small thing it affected me a lot, I spent hours having difficult to concentrate on my things because I was thinking and rethinking what happened, I really got out my center, as she distorted my words and tried to blame me.

bad things happen. and many of us are thin to such stuff. its not just u. tho i'd give her hell right there xd