Did I overreact?

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I went on a lovely tour, though it was expensive. Another participant told me he'd paid 65% less than me when he'd told them at registration that he'd seen the price on another website and it was 65% less (which is true). So I told the tour coordinator to give me a credit for the difference because it's not fair. She said we'd talk when we finished the tour in a few minutes, but then when it finished she just went home and I remained standing there under the rain waiting for her to come talk to me. I got extremely angry and came home and wrote an email to the company to either credit me for that amount for the next tour that I already registered for, or to cancel my registration. I'm still very angry, but there's a voice inside me that tells me I should just forget about that money and not get angry, that I'm being unnice, and that it's more important to remain on good terms with people.

FIrst off, you felt cheated. You didn't know about the web sight either till they told you about it. What I think you do need to be mad about is how that little girl ignored you, and left you there in the rain as if you were some stray dog. I'm just saying, doing that kind thing of sends a customer some sort of negative message.. "Your money is important to us, our little children, and the pet we own at home whome we care about more than you."

I think your reaction is justified, the company is playing you for a fool. You shouldn't have to take that lying down.

Thank you very much for your replies. She looked at me like I was being disruptive because I said it in front of the whole group. However, such irregularities in their prices should be known to everyone so I don't think I had to talk about it in secret. They'll think twice before they do this to people next time. I also felt awful because nobody in the group said a word, which means I was the only one who was charged the 65% more.

People can be jerks and you had every right to feel the way you do. I've had stuff like that happen to me and my mom has always had a problem of being assertive with people.

She probably really didn't want to be bothered but she did say she'd talk to you.

I think it's great you brought it up to her. Sometimes you just have to get into people's faces or make them know how important this is to you. Not most people can pick up on that or take you serious if you try and be polite about it....that's not to say you shouldn't be polite but also be your best advocate and if it means coming off rude so be it!

My mother was very unassertive about this kind of things too, and she always discouraged standing up for myself, for the sake of "good relations". So when I assert myself I feel guilty. Especially because they tap on your guilty feelings to make you feel guiltier so you won't ask for the money. That's the kind of thing I have to shut up about at work each and every day, but I refuse to shut up when the person is not my boss and my sustainance is not dependent on it.