The service industry.

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Does anyone have a lot of issues when dining out? I went to Starbucks 2 days ago and had to make them remake my drink since it was horrible. Then I went to a chicken strip place yesterday and they shorted me 2 strips. So I informed the manager and they replaced the meal and they shorted me one strip....lol.

I don't eat out at most places very often, but I seem like a magnet to issues. Cold food, dirty glasses (I drank out of it and noticed it was crusty....), poor service, double cupped Starbucks drink that looked like they dropped it. I take a girl out and they are out of any margarita she asks for....lol. I've had giant toothpicks in the center of a sandwich that I bit into... (sandwich skewer put in length wise). I find hairs as I'm slirping, or eating.

Is the service industry really this bad? I know everything is more than likely dirty, but come on... at least make it look good.

Woohoo, pity votes.

i can't expect too much from overworked and underpaid minimum wage slaves. the employees you see more likely than not are working two full-time jobs just to make ends meet, and also more likely than not have no benefits whatsoever- no health care, no sick leave, no retirement. i myself lack the fundage to eat out unless somebody else treats me [happens once in a great while].

It depends where the place is. The two fast-food places that are closest to me are in the ghetto section(it's not actually ghetto but it's closest to ghetto than any other places around) & people working there are doing everything but working like hollering at each other, gossiping, standing outside near the door smoking, sitting on top the counter. I go to those fast-food places in any other area; the people are working & I don't have problems

Some places are good, some places are crap.

The place I went to for my nanna's birthday dinner really redeemed themselves after they served me raw fish (yes, completely raw but covered in batter!). They cooked me a whole new meal and I got a free drink compliments of the chef .

On the other extreme my brother went to Subway and he pretty much had to teach the girl behind the counter how to make his chicken parmigiana sub

Absolutely. It's understandable that people want to get a good experience for their money, but I don't think anyone should judge too harshly unless they've waited tables or worked a similar job before themselves. It's definitely not as easy as it looks.

Also, bear in mind that if you dish out harsh or unreasonable ciritcism, your chances of having someone spit in your drink or meal probably double ...

They never get my order right...

Ugh yeeeeeeeeees.

The only issue I have is when the service is poor or non-existent and the "server" still expects a gratuity.

I mean, if it's a fast-food restaurant where I have to wait in line, order from a menu printed on the wall, wait in another line to receive my order, carry it on a tray to a table (that I usually have to clean off myself), unwrap my food and eat it with my hands, then why the fork should I be expected to drop my change in the "Tip Jar"?

I mean, when some pimply-face post-adolescent NT in a franchise uniform walks up and says to me, "Decent folks usually put something in the jar", and I reply that "Decent franchisees usually keep their restaurants in some semblance of cleanliness" that should make matters clear, right?

Instead, I get a load of guff from the guy and an invitation to leave and never come back.

"Happy Meal" my donkey!

totally agree, i tip everywhere, and when service is bad i just don't return. when tring a new place i'll usally order chic.(it is eazy to cook right,and when it is done wrong it is gross neglogince on the cooks part) to see how good a place is. and poor service can happen everywhere, and when it does, kindy explain the situation to your server and go from there.....i have left basicly the whole meal on the table and paid for it and left. but give them one chance to make it right, if they screw it up twice leave, i've had them ask "you didn't like it" and i honestly respond w/ no

i remember when i was a little kid, my dad and i went to this new ice cream place that sprouted next to our gas station, and i asked for a blue sherbet ice cream cone, and the inexperienced teenaged clerk behind the counter took his scoop and rolled out a ball of blue, and when he lifted it up to the cone, he inadvertently tilted the scoop and let the ball fall out onto the dusty floor behind the counter, and he nonchalantly bent down and picked up the dust-bunny-encrusted ball of ice cream and unceremoniously put it back onto the cone and handed it to me. my dad took one look, said "i don't think so..." and we both walked out and never returned. it went out of business a month later.