I was in the audience for the taping of the X-Factor, at the Gold Coast last year (Queensland, Australia).
One of the contestants was Louis Armstrong's grandson. He was 51, and had a very deep voice and I thought he totally deserved to go through. They said no because of his deep voice. They said he was too much of a niche performer, or some such drivel. I think if they had some courage and creativity, they could have found a way to make something original out of him, but when the show aired, there was no sign of him whatsoever. So disappointing.
The tickets were free, but the wait was a bit long, and it was a bit of a wait between acts, but overall it was still a good time. They have this bloke who's job is to get the audience to do what they want, and I reckon he sure earns his pay. He has a hard job! People are so stupid and thoughtless!
We'll go again this year if we can.