Short term kindness: Let the person take it at a later time (with different questions, obviously), or, less likely, pass them. They go home happy and you feel warm and fuzzy inside having done a good deed.
Long term kindness: Ask them if they need anything (tissues, a water bottle, etc) and tell them to just try their best. They go home unhappy and so do you, but in the future maybe the person will think twice before going in unprepared and letting the situation happen.
They might also just be trying to scam you somehow. But ultimately cutting corners for people all the time does everyone (them included) more bad than good
"Have a heart" is just a way to induce sympathy through guilt often focusing on the short term
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Opportunities multiply as they are seized. -Sun Tzu
Nature creates few men brave, industry and training makes many -Machiavelli
You can safely assume that you've created God in your own image when it turns out that God hates all the same people you do
Last edited by Vigilans on 21 Feb 2012, 10:05 pm, edited 1 time in total.