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Charlemania
Pileated woodpecker
Pileated woodpecker

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Joined: 22 Jan 2024
Age: 67
Gender: Female
Posts: 177
Location: Cleveland Ohio

24 Jan 2024, 9:28 am

I can't seem to open PMs.

Honestly, to even see that I have some I have to tap the Send PM link under the stuck (not my avatar) photo on my account page.

Then I can see my green lit inbox & the number of messages, but if I tap that the page merely reloads to the same screen, with no access to the text of those messages.

I feel like my account didn't properly come together somehow when it was created.

Should I delete my account and try again?

What should I do?
:cry:


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Cornflake
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Joined: 30 Oct 2010
Gender: Male
Posts: 65,731
Location: Over there

24 Jan 2024, 10:09 am

At any time, click on the "(X new messages)" link at the top of any page - it's next to the "Log Out" button.
"X" may be zero, for no new PMs, or a number indicating the number of unread PMs waiting for you.

That opens up your PM inbox and on that screen, to open any PM, just click on its title as shown on the list.
To the left you'll see links for other PM activities - Saved Messages, Outbox, and so on.


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Charlemania
Pileated woodpecker
Pileated woodpecker

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Joined: 22 Jan 2024
Age: 67
Gender: Female
Posts: 177
Location: Cleveland Ohio

24 Jan 2024, 11:15 am

Hi Cornflake!

Thank you for your patience,

I have solved the mystery.

Up to this point I have been accessing the site through my phone.

Apparently a lot of things don't work or show up on that platform.

When I accessed through my lap top all of the missing features appeared and were responsive.

I will probably stop bugging you now,

Thanks again!! ! :heart:


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In destinies sad or merry, true men can but try.
~Sir Gawain and the Green Knight


babybird
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Joined: 11 Nov 2011
Gender: Female
Posts: 64,481
Location: UK

24 Jan 2024, 11:37 am

It's funny how many people have this issue with PM's.


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Cornflake
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Joined: 30 Oct 2010
Gender: Male
Posts: 65,731
Location: Over there

24 Jan 2024, 12:07 pm

Charlemania wrote:
Hi Cornflake!

Thank you for your patience,

I have solved the mystery.

Up to this point I have been accessing the site through my phone.

Apparently a lot of things don't work or show up on that platform.

When I accessed through my lap top all of the missing features appeared and were responsive.

I will probably stop bugging you now,

Thanks again!! ! :heart:
Excellent - the best problems are the ones that get fixed. :thumright:
Mobile phones have caused issues with others, too.

babybird wrote:
It's funny how many people have this issue with PM's.
Yeah - a phone/browser issue failing to display many screen elements.


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Giraffe: a ruminant with a view.